Your privacy matters to us. This page explains exactly what personal information 1eeee collects when you use the platform, why we need it, how it is stored, and the choices you have over your own data. Written in plain Pakistani English – no confusing legal language.
Last updated: June 2026 | Applies to all 1eeee players
Six principles that guide how 1eeee handles every piece of your personal information
1eeee does not sell, rent or trade your personal information to any third party for their own marketing purposes. The data you share with us stays within our platform and its essential operating partners – nothing more.
We only collect the information that is genuinely necessary to run your account, verify your identity, process PKR transactions and provide customer support. If we do not need it to operate the platform properly, we do not ask for it.
All sensitive personal data including your CNIC details, payment account information and login credentials are stored using industry-standard encryption. Data at rest and data in transit are both protected against unauthorised access.
Only staff members who need your data to perform a specific job – such as verifying your account or resolving a withdrawal query – can access it. Access is logged and reviewed. General platform staff cannot view your personal or payment details.
You can manage your marketing communication preferences directly from your account settings at any time. Opting out of promotional emails or SMS notifications does not affect your ability to use the platform, receive account alerts or request withdrawals.
If you close your 1eeee account, you can request deletion of your personal data. We will remove your information from active systems within a reasonable timeframe, subject to any legal obligations that require us to retain certain records for a defined period.
By using 1eeee, you confirm that you have read and understood this Privacy Policy. If you have any questions before registering, please contact our support team – details are at the bottom of this page.
This Privacy Policy describes how 1eeee ("we", "our" or "the platform") collects, uses, stores and protects the personal information of players who register and use the 1eeee online gaming platform at 1eeee.onl and through the 1eeee Android application.
We take your privacy seriously. The platform is used by players across Pakistan who trust us with their personal details, CNIC information and PKR payment data. That trust is something we do not take lightly. This policy is written to be clear and readable – not to be hidden behind pages of dense legalese.
This Privacy Policy should be read together with our Terms and Conditions. Both documents together form the full agreement between you and 1eeee regarding how your account and personal data are managed.
We collect personal information in the following ways: information you provide directly when registering or verifying your account, information generated through your use of the platform, and technical information collected automatically when you access the platform.
Information you provide directly:
Information generated through platform use:
Technical information collected automatically:
The information we collect is used only for specific, legitimate purposes related to operating the 1eeee platform. We do not use your data in ways that are inconsistent with the purpose for which it was collected.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, email, phone, date of birth | Contract performance |
| Identity verification (KYC) | CNIC, name, date of birth | Legal obligation |
| Processing deposits and withdrawals | Payment account details, transaction records | Contract performance |
| Customer support | Account details, communication history | Contract performance |
| Fraud prevention and security | IP address, device data, transaction patterns | Legitimate interest |
| Responsible gaming monitoring | Game activity, session data, limit settings | Legitimate interest |
| Marketing communications (optional) | Email, phone number | Consent (opt-in) |
| Platform improvement | Navigation behaviour, technical data | Legitimate interest |
Marketing communications are strictly opt-in. If you have consented to receive promotional messages – for example, notifications about PSL bonus offers or new slot releases – you can withdraw that consent at any time via your account settings or by contacting support. Withdrawing marketing consent does not affect your account or any other service.
Processing deposits and withdrawals in PKR requires us to handle payment account information. This includes your JazzCash wallet number, Easypaisa wallet number, bank account details, or debit and credit card information depending on which payment method you use.
Payment data is handled with the highest level of care. Card details processed through the platform are handled via encrypted payment gateways and are not stored on 1eeee's own servers in full. For mobile wallet payments through JazzCash, Easypaisa and Raast, only the necessary account identifiers are retained to process and verify transactions.
All payment accounts used on 1eeee must be registered in your own name. This requirement exists both for your protection and to comply with anti-money-laundering best practices. We verify that payment accounts match the identity on your 1eeee account as part of the withdrawal verification process.
Your PKR transaction history is available to view in your account at any time. If you notice any transaction you do not recognise, contact support immediately so we can investigate.
1eeee uses cookies and similar technologies to make the platform work correctly and to improve the experience for players. A cookie is a small file stored on your device when you visit a website. Cookies do not contain your personal information directly – they contain an identifier that allows the platform to recognise your session.
We use the following types of cookies:
The 1eeee Android app uses equivalent local storage technologies to maintain your session and preferences. The app does not use third-party advertising SDKs that share your data with outside marketing networks.
1eeee does not sell your personal data. We share data with third parties only in the following limited and necessary circumstances:
We never share your data with third-party advertisers, data brokers or marketing companies. Any partner that receives data from 1eeee is contractually required to use it only for the specific purpose stated and to protect it with appropriate security measures.
We retain your personal data for as long as your account is active and for a reasonable period afterwards. The specific retention periods depend on the type of data and the purpose for which it was collected.
When data is no longer required for any legitimate purpose and no legal obligation requires its retention, it is securely deleted or anonymised so that it can no longer be linked to you personally.
You have a number of rights regarding the personal data we hold about you. To exercise any of these rights, please contact our support team using the details in Section 12.
We aim to respond to all data rights requests within 30 days. For complex requests, we may need additional time and will notify you if that is the case. There is no charge for making a request.
1eeee uses a combination of technical and organisational measures to keep your data secure. No system can claim to be 100% impenetrable, but we apply recognised industry best practices to minimise risk as much as possible.
If you ever suspect that your 1eeee account has been accessed without your permission, change your password immediately and contact support. Do not share your login details with anyone, including people claiming to be from the 1eeee team – our staff will never ask for your password.
1eeee is strictly an adult platform. Players must be 18 years of age or older to register and use the platform. We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that a minor has registered an account or provided personal information, that account will be closed immediately, the data will be deleted, and any balance may be returned to the payment method used to deposit – with all bonuses forfeited.
If you are a parent or guardian and believe that your child has registered on 1eeee, please contact our support team immediately. We take underage access very seriously and will act on all reported cases without delay.
1eeee may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or to clarify existing practices. When we make material changes, we will post a notice on the platform and, where possible, send a notification to your registered email address.
The updated policy will display the revised effective date at the top of this page. We recommend reviewing this page periodically to stay informed about how your data is being handled. Your continued use of the platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.
If you disagree with any changes made to this policy, please contact support to discuss your options, including the closure of your account and the return of any verified balance.
If you have any questions, concerns or requests relating to this Privacy Policy or the way your personal data is handled, please get in touch with our support team. We are available 24 hours a day, 7 days a week via live chat on the platform.
For formal data rights requests – such as access requests, correction requests or deletion requests – please contact us by email so that we have a written record of your request and can respond formally.
Privacy Enquiries
When submitting a data-related request by email, please include your registered username and phone number so we can locate your account quickly. For deletion requests, please also confirm that you wish to close your account, as data deletion cannot be completed while an account remains active.